Privacy Policy

This Privacy Policy explains how Ascory Bank AG (“Ascory”, “we”, “us”), registered at Große Elbstraße 39, 22767 Hamburg, Deutschland, collects and processes personal data when you visit ascory-bank.ltd or contact us. Ascory Bank AG does not sell products or paid services; this website is published for informational purposes only.

1. Controller

The data controller responsible for processing described in this policy is Ascory Bank AG, Große Elbstraße 39, 22767 Hamburg, Deutschland. You can reach us at support@ascory-bank.ltd or +49 40 6686490.

2. What Data We Collect

• Contact form data: name, email address, telephone number (if provided), subject and message content submitted through the contact form.
• Technical data: IP address, browser type, device information, pages visited and referring pages, collected automatically through server logs and, where consented, analytics cookies.
• Cookie data: preferences you set through the cookie banner described in our Cookie Policy.

3. Purpose and Legal Basis

Purpose	Legal basis (GDPR)
Responding to enquiries submitted via the contact form	Art. 6(1)(b) – pre-contractual measures / Art. 6(1)(f) – legitimate interest
Operating and securing the website	Art. 6(1)(f) – legitimate interest
Analytics cookies (where accepted)	Art. 6(1)(a) – consent

4. Retention

We retain enquiry data for as long as necessary to respond to and document your enquiry, and no longer than 24 months unless a longer period is required by law. Server logs are generally retained for a maximum of 30 days.

5. Recipients

We do not sell or rent personal data. Data may be shared with hosting and IT service providers acting as processors under Art. 28 GDPR, bound by data processing agreements, and solely to the extent necessary to operate this website.

6. International Transfers

Where a service provider is located outside the European Economic Area, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

7. Your Rights

Under the GDPR, you have the right to request access to, correction of, deletion of, or restriction on the processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interest. You may exercise these rights by contacting support@ascory-bank.ltd.

You also have the right to lodge a complaint with a supervisory authority, in particular the data protection authority of Hamburg (Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit).

8. Cookies

Details on the cookies used on this website, including how to manage your preferences, are set out in our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates the version currently in effect.

10. Contact

Questions about this Privacy Policy can be directed to support@ascory-bank.ltd or Ascory Bank AG, Große Elbstraße 39, 22767 Hamburg, Deutschland.